Shipping and Delivery
At Breezemerch, we prioritize delivering your orders quickly and reliably through high-quality shipping services.
Shipping Time Breakdown
Total Delivery Time = Processing Time + Shipping Time
Delivery Stages
Processing Time: This includes activities like verifying your order, assembling items, and preparing them for shipment. The time needed depends on your location and our processing efficiency.
Shipping Time: After processing, your order is shipped. The shipping duration depends on your chosen shipping method and your destination.
Note: Our order cutoff time follows Pacific Standard Time (GMT-08:00). Delivery times may be longer during busy seasons and promotional events.
We partner with USPS, UPS, FedEx, and DHL for reliable deliveries. The total delivery time includes both processing and shipping periods.
Estimated Delivery Times
| Product Type | Processing Time | Shipping Time | Total Delivery Time |
|---|---|---|---|
| Custom Sneakers & Shoes | 3-5 days | 7-14 days | 10-19 business days |
| Apparel | 3-5 days | 7-14 days | 10-19 business days |
Orders are processed Monday-Friday, excluding federal holidays, in Eastern Standard Time.
Shipping Costs
- Standard Shipping: $4.95
- Free Shipping: For orders over $99
Tracking Your Order
- After your order is shipped, you will receive a confirmation email with a tracking number.
- You can check the tracking status on our website.
- Some carriers may take 5-7 business days to update tracking info. If there’s no update after 10 business days, contact us at [email protected].
Shipping Delays
If your order is not delivered within 45 calendar days, please reach out to [email protected] for a full refund. For any unexpected delays, contact us and we’ll assist. We strive to respond within 12 hours.
Undelivered Packages
If the tracking shows your package as delivered but you can’t find it, first check the delivery area carefully. Then, contact the shipping carrier. If the problem persists, email us at [email protected].
Incorrect Addresses
We cannot guarantee delivery to incorrect or incomplete addresses. Please double-check your shipping information at checkout. If there’s an error, notify us immediately at [email protected].
Duties & Taxes
Customers are responsible for any duties, taxes, or fees imposed by the destination country. Breezemerch is not responsible for customs fees if:
- The package is rejected by the recipient.
- Delivery fails after multiple attempts.
We reserve the right to cancel orders at our discretion without guaranteeing a refund.
If you have any questions about our shipping policies, contact [email protected].
